Level 2 Certificate
This qualification is designed for learners who want to improve their knowledge of the functions of housing associations and ways in which their tenants can be supported. It will support learners within the housing sector to develop their knowledge of how to better support tenants.
Fully-funded via the UK Government in the form of the Education and Skills Funding Agency.
This qualification aims to:
The objectives of this qualification are to support the learner to:
This qualification is suitable for a range of learners, either working or wishing to work in the housing sector, specifically for a housing association or social landlord.
Learners are required to successfully achieve 5 mandatory units.
To provide learners with an introduction to the housing sector and specific customer service requirements within this sector. This unit will also introduce learners to generic referral groups available to tenants and the methods of accessing these.
In this unit learners will be introduced to the principles of safeguarding and equality and diversity.
To provide learners with information regarding prevalent mental and physical health issues that tenants may experience; and providing learners with the knowledge of how to correctly record and report these issues.
This unit will provide learners with information regarding potentially challenging behaviour in the community, and provides learners with the knowledge of how to correctly record and report these issues.
This unit provides learners with information regarding possible issues that could affect isolated tenants and provides learners with the knowledge of how to correctly record and report these issues.
Gain a nationally recognised level 2 accredited certificate.
88% of our learners say our courses have equipped them with vital skills to help them progress in their working life.
Build up enough knowledge, skills and confidence to transition into a new career.
Level 2 qualifications are nationally recognised and accredited, giving you the foundations to improve your job prospects.
Been in the UK or EU for three years for purposes other than study.
19+ at the start of the academic year.
We currently offer over 50 government funded online courses